Drive store’s profitability by:

•              Meeting or exceeding store sales and profit targets

•              Managing all resources within the store to provide customers with a leading shopping experience

•              Driving the proper execution of established policies, procedures, initiatives, and directives

Key Accountabilities:


·         Lead the recruitment, on-boarding, training, and development efforts in the store through partnership with HR, Talent Acquisition and Retail Training

·         Coach, motivate and inspire Assistant Store Managers to accomplish store goals and maximize their individual performance

·         Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance

·         Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Stores Career Ladder

·         Complete all Store Manager training programs and effectively apply the learning on the job

·         Seek coaching and learning opportunities to continually improve your performance

·         Deliver best practice implementation to drive the collective performance of all district stores

·         Ensure compliance to established HR policies and procedures


·         Drive a service and selling culture in the store through leadership of adidas Group service model

·         Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor

·         Ensure there is always a leader on duty on the sales floor, focusing team members on the consumer and on selling when you are not able to assume the responsibility yourself

·         Schedule and zone employees to allow service of consumers and driving sales to be prioritized above all else

·         Spend focused time on the sales floor to determine service improvement opportunities and to coach the Assistant Store Managers

·         Analyze Net Promotor Score results and communicate them to their store team to drive continuous service improvement

·         Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our Store Associate Mobile device.


·         Lead all store operations in a systematic and efficient manner, as per established adidas Retail Operating Rhythms

·         Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives

·         Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis

·         Ensure cash wrap transactions are processed quickly and accurately

·         Lead change management process initiatives as relevant

·         Assess and make recommendations to the District Manager to improve the commercial viability and availability of products for the store

·         Lead and implement all applicable loss prevention policies and procedures as well as health and safety risks


·         Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

·         Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times

·         Ensure all established Retail Experience, Visual Excellence and In-Store Communication standards are consistently implemented and maintained according to established standards and directives

·         Partner with District Manager and Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store


·         Take full ownership of the store and its commercial success

·         Analyze relevant data to probe and challenge the status quo with District Manager

·         Drive continuous improvement to increase their stores’ sales, productivity and profitability

·         Ensure the legal and financial integrity of the store

·         Maintain a safe and productive shopping and working environment

Knowledge, Capabilities and Experience:

·         Must possess and consistently exhibit the competencies relative to the position.

·         Excellent Skills in operating personal computers, POS systems, and various software packages including MS office

·         Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.

·         Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

·         Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions.

·         Demonstrates an inspirational attitude that contributes to a positive team environment.

·         Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

·         Well-developed ability to speak, read, comprehend, and write English

·         Ability to maintain reliable and consistent attendance and punctuality.

·         Ability and willingness to travel by car and air domestically.

Physical Requirements:

·         While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

·         The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

·         Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

·         Ability to work for long periods of time, typically 10-12 hours per day during peak seasonal periods.


·         Must be 18 years or older

·         4-year college or university degree in business, retail management, or related field or equivalent combination of education and experience

·         Minimum 18 months experience working in a sports/fashion customer & commercial focused retail environment with a minimum 12 months of Store Management experience.

Find more.

|Source: Online/KSU


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