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STORE MANAGER

STORE MANAGER
Role – Store Manager

PURPOSE & IMPACT ON ORGANIZATION:

  • Take full ownership of the store and its commercial success
  • Analyze relevant data to probe and challenge the status quo
  • Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
  • Drive continuous improvements in the store’s sales, productivity and profitability
  • Ensure the legal and financial integrity of the store
  • Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
  • Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on sellingwhen you are not able to assume the responsibility yourself
  • Schedule staff so as to properly serve customers, drive sales and execute tasks
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Ensure proper in-store Brand execution according to established standards and directives
  • Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
  • Manage all store operations in a systematic and efficient manner, as per established policies and procedures
  • Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintainedin the store
  • Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediatelyavailable and easily accessible to customers on a consistent basis
  • Ensure cash register transactions are processed quickly and accurately
  • Lead and implement all applicable loss prevention policies and procedures
  • Maintain a safe and productive shopping and working environment
  • Manage the recruitment and training of store team members
  • Ensure all HR policies and procedures are adhered to
  • Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriateand prompt feedback, including actively managing poor performance
  • Work with the District Manager to identify and develop select strong performers with potential for growth alongthe Retail Field Career Ladder
  • Share best practices to drive the collective performance of all district stores
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

  • Customers
  • Peers and Supervisor
  • Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.)
  • Local Administration (e.g., mall management)

OTHER QUALIFICATIONS: 

  • Must be a Graduate/Postgraduate from recognized university
  • Minimum 18 months’ work experience in a sports/fashion customer and commercial-focused retail environment with a minimum of12 months of Store Management responsibility
  • Intermediate numeracy and literacy and advanced verbal communication skills

Find more.

|Source: Online/KSU

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